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21 Feb 2018

Area Manager – Somaliland

Job Description

Concern Worldwide is an Irish-based non-governmental, international, humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries.

Job Details
Employer: Concern Worldwide
Job Title: Area Manager – Somaliland
Job Type: Full-Time
Location: Hargeisa – Somaliland
Category: Other
  • Job Title: Area Manager, Somaliland
  • Reports to: Programmes Director (PD)
  • Liaises with: Finance team, WASH Advisor, M&E Unit, Grants and Information Manager, Systems Director (SD), Emergency Programme Manager, Country Emergency Coordinator, Logistics team in Nairobi, HR Coordinator.
  • Line Manage: Programme Coordinator, Logistics Officer, Finance Officer, Admin Officer.
  • Job location: Hargeisa, Somaliland
  • Travel: Up to 20% to Nairobi, Kenya and Mogadishu, Somalia.
  • Pay Band: Pay Band 3 (€34,106 – €37,895)
  • Start Date: 1st March 2018
  • Contract: 2 years

Job Background:

Concern Worldwide is a global organisation with programmes operating in 26 countries worldwide supported by our offices in the Republic of Ireland, the United Kingdom, and the Republic of Korea and by our affiliate offices in the United States of America. This position specifically supports the office located in Hargeisa, Somaliland reporting into the overall Somalia Country Program.

Job Purpose:

The main responsibility for this role is the management and strategic oversight of all programs run out of the Hargeisa, Somaliland office. This includes resilience, durable solutions, integrated development and emergency programmes across Somaliland. Irish Aid and the EU Trust Fund support integrated resilience and durable solutions programmes in Somaliland, while ECHO, DFID and Irish Aid Humanitarian Plan fund the emergency programmes throughout the year. In addition, multiple smaller scale donors contribute co-funding or one-off projects, which also requires the attention of the Area Manager. The Area Manager’s responsibility will be to balance the management of ALL programs with support from the Country’s Emergency Coordinator, Programmes Director and other relevant technical advisors. In addition to programme management, the Area Manager is also tasked with day to day management of operations. This will include overseeing effective and efficient support functions of logistics, finance and administration. This will be done in close coordination with the Systems Director, Country Finance Controller and HR Manager.

Key Responsibilities:

  • As a member of the senior management team, contribute to development and execution of Concern’s Country Strategic Plan in Somaliland.
  • Conduct performance development reviews for staff under supervision in a timely manner.
  • Monitor direct report performance based on agreed job descriptions and ensure their compliance with all Concern policies.
  • Identify training and capacity-building needs for staff and provide the training necessary for the delivery of a high quality integrated programme through technical support training and advice.
  • Ensure the programme staff in Somaliland develop and maintain capacity to respond to emergencies.
  • Monitor the humanitarian situation within Somaliland, Concern’s operational areas in particular, and make recommendations to the SMT for action.
  • Represent Concern with government departments, UN agencies, private sector partners, consortia and NGO fora in Somaliland.
  • Line-manage Programme Coordinator, Admin Officer, Finance Officer, and Logistics Officer.
  • Any other relevant duties as may reasonably be requested by the PD or the Country Director.

Specific Responsibilities:

  • Assume overall responsibility of managing Hargeisa, Baroma and Gabiley offices Lead the development, implementation, monitoring and reporting for all active programmes funded in Somaliland in conjunction with the relevant Programme Managers in a timely manner.
  • Actively support the Emergency Coordinator in development, implementation, sub-budget management, monitoring and reporting of Concern’s EU-funded emergency programme, emergency actions in Somaliland, as well as liaising with emergency response management and technical staff in Nairobi. This includes proactive collaboration with NGO partners and government stakeholders during heightened periods of emergency response.
  • Act as Somaliland chair and area level coordinator of the ECHO Cash Consortium in Somaliland.
  • In consultation with the CD, PD, SD, technical advisors and Finance Team, lead the preparation of the program budget collaboratively with program and finance staff.
  • Track and manage project budgets and ensure expenditure is in line with agreed project plans and budget and submit budget revisions on time.
  • Review the management accounts and donor allocations and respond to Finance team within the set deadlines.
  • In conjunction with the Grants and Information Manager, Emergency Coordinator and PD, explore opportunities to expand funding to reach more vulnerable populations.
  • Through the PD, liaise with the WASH, Agriculture, M&E, Education and other Head office technical advisors to ensure the team in Somaliland receive sufficient technical support.
  • Support programme staff and the M&E unit in the implementation of the M&E systems and the regular review of information to enable programme decisions and ensure continuous learning.
  • Support field staff to actively manage on-going relations with project participants and address any potential constraints in a timely manner.
  • Roll out downward accountability systems including a complaints response mechanism, across all Somaliland programme locations.
  • Undertake regular monitoring and support visits to programme sites, providing feedback to managers and staff and closely follow-up on recommendations.
  • Facilitate programme planning annually and quarterly; support the development of work plans and ensure both output databases and work plans are regularly updated.
  • Work with the Grants & Information Manager to ensure that weekly updates, monthly and annual reports and donor reports are submitted on time and in the correct format.
  • Ensure cross-cutting themes are mainstreamed appropriately across Concern’s Somaliland programme.
  • Identify and develop strategies for working with local community based organisations (CBOs).
  • Review, develop and maintain systems that support effective and efficient implementation of a quality program in Somaliland.
  • In consultation with HR, ensure sufficient human resources for the program and support in recruitment, retention and succession planning.
  • Oversee compliance to Concern and donor policies, procedures and procurements requirements.
  • Ensure that the Security Focal Group (SFG) keeps the Security Management Plan (SMP) up to date, rolls out and oversees its implementation.
  • Contribute to the development of organisational learning through information sharing with other Concern fields and SAL where applicable.
  • Support the documentation of success cases and disseminate learning within the country programme and organisation.
  • Participate proactively in relevant coordination, consortium or sectoral meetings and continuously engage with UN, NGOs and other key actors in our areas of operations and disseminate meetings briefs to relevant staff accordingly
  • Support visits from external parties (donors, journalists, government authorities) to programme areas in Somaliland.
  • Share information on Concern activities and intervention and promote good relations and collaboration with other actors.
  • Ensure that relevant coordination matrixes are updated regularly and shared as necessary.
  • Ensure team members are aware of core Concern policies and procedures relevant to their work, and with the support of others, carry out regular briefings on these policies, including the P4, accountability etc.
  • Engage with the line Ministries in Somaliland in programme monitoring and coordination

Skills and Experience Required:

  • Degree in Development related discipline;
  • At least 5 years’ experience in NGO development work, at least 2 of which in a similar management level position;
  • Specific expertise in at least two of the following areas: community development, climate resilience, food security, dry land agriculture, watershed management, natural resource management, community based disaster management/risk reduction, capacity building, working with partners, cash programming
  • Experience of budget development and financial management
  • Proven track record to mentor, support and up-skill staff
  • A proven track record in Participatory Programme Cycle Management Systems (PCMS) or similar
  • Familiar with logistics, HR, Finance, and administrative processes.
  • Experience of working in an insecure environment
  • Good negotiation skills and ability to interact with government/other authorities at all levels
  • Fluency in English, spoken and written
  • Excellent report and proposal writing skills
  • Flexibility
  • Ability to motivate a team, get on with people and get the best out of them.
  • Facilitation and interpersonal skills
  • Analytical and problem solving skills.
  • Ability to work both as part of a team and on own initiative, be a self-starter, and work with minimal supervision.
  • Ability to organize and prioritize workload, using initiative when appropriate.


  • Management qualification;
  • Knowledge of Somalia/ Somaliland;
  • M&E knowledge and experience, specifically designing and conducting surveys and analysing data;
  • Knowledge of Concern internal systems.

    All applications should be submitted through our website at by closing date. CV’s should be no more than 4 pages in length.

    Concern Worldwide is an Irish-based non-governmental, international, humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries.

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